Privacy Policy

This Privacy Policy explains how Market Mavericks ("Market Mavericks," "MAV," "we," "us," or "our") collects, uses, discloses, and protects information when you use marketmavericks.org, MAV, and any related websites, applications, dashboards, trade journal tools, artificial intelligence features, subscriptions, communications, and services.

By using MAV, you acknowledge this Privacy Policy. If you do not agree, do not use MAV.

Information we collect

We may collect the following categories of information.

Account information

We may collect your name, email address, username, password or authentication information, profile settings, preferences, subscription status, and account identifiers.

Payment and subscription information

Payments may be processed by third-party payment processors such as Stripe. We may receive limited billing information such as subscription plan, payment status, invoice records, billing email, billing address, last four digits of a payment method, transaction identifiers, and tax-related information. We do not intentionally store full credit card numbers.

Trading journal and app data

If you use MAV, we may collect information you enter, upload, import, or generate, including:

• Trade records.
• CSV files.
• Broker export data.
• Symbols, instruments, timestamps, entries, exits, fees, P&L, notes, tags, screenshots, strategy names, emotions, mistakes, goals, playbooks, and journal entries.
• Dashboard settings, widgets, filters, watchlists, preferences, and analytics results.
• Questions, prompts, and responses involving MAV Coach or other AI features.

Market and feature interaction data

We may collect information about how you interact with MAV, such as pages viewed, features used, buttons clicked, session activity, import history, AI message usage, subscription events, error logs, and performance diagnostics.

Device and technical information

We may collect IP address, browser type, operating system, device type, referring URLs, pages visited, session identifiers, approximate location derived from IP address, cookies, and similar technologies.

Communications

If you contact us, we may collect your message, email address, contact information, attachments, support history, and related records.

Information from third parties

We may receive information from service providers, authentication providers, payment processors, analytics providers, market data providers, email tools, or other integrations you use with MAV.

How we use information

We may use information to:

• Provide, operate, maintain, and improve MAV.
• Create and manage accounts.
• Process payments and subscriptions.
• Import, parse, store, and analyze trade journal data.
• Generate dashboards, analytics, risk metrics, calendar views, and other app features.
• Provide AI-assisted responses, summaries, feedback, and sentiment labels.
• Provide support and respond to inquiries.
• Send transactional emails, service notices, billing notices, security alerts, and product updates.
• Monitor performance, debug errors, secure the service, and prevent abuse.
• Enforce our Terms and protect users, MAV, and third parties.
• Comply with legal, tax, accounting, regulatory, and contractual obligations.
• Analyze aggregate usage trends and improve product design.

AI processing

MAV may use third-party artificial intelligence providers to process prompts, journal data, trade data, screenshots, notes, and other information you submit or generate when using AI features.

AI outputs may be inaccurate or incomplete. You should not include sensitive personal information in AI prompts unless necessary for your use of MAV.

Where available, we configure AI providers and internal systems to support product functionality, security, and privacy. However, third-party AI providers may process data according to their own terms, policies, and technical controls.

How we share information

We may share information with the following categories of recipients.

Service providers

We may share information with vendors that help us provide MAV, including hosting providers, database providers, authentication providers, payment processors, market data providers, AI providers, analytics providers, email providers, logging tools, customer support tools, and security tools.

Payment processors

Payment information is processed by third-party payment processors such as Stripe. Their use of your information is governed by their own terms and privacy policies.

Legal and safety purposes

We may disclose information if we believe it is necessary to comply with law, enforce our Terms, protect rights and safety, prevent fraud or abuse, respond to lawful requests, or address security issues.

Business transfers

If we are involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, information may be transferred as part of that transaction.

With your direction or consent

We may share information when you direct us to do so, connect an integration, authorize a feature, or provide consent.

We do not sell trading data

We do not sell your trading journal data. We do not share your individual trade history with advertisers for cross-context behavioral advertising.

If our practices change in the future, we will update this Privacy Policy and provide any legally required rights or notices.

Cookies and similar technologies

We may use cookies, pixels, local storage, and similar technologies to operate MAV, keep you logged in, remember preferences, secure accounts, analyze usage, improve performance, and support marketing or attribution where permitted.

For more information, see our Cookie Policy.

Data retention

We keep information for as long as reasonably necessary to provide MAV, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, maintain security, prevent fraud, and support business operations.

If you delete your account or request deletion, we will delete or de-identify information as required by applicable law, subject to exceptions such as legal obligations, security records, backups, payment records, dispute records, and legitimate business needs.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no system is perfectly secure, and we cannot guarantee absolute security.

You are responsible for protecting your login credentials and using secure devices and networks.

Your choices

Depending on your location and applicable law, you may have rights to:

• Access personal information.
• Correct inaccurate information.
• Delete personal information.
• Export or receive a copy of personal information.
• Object to or restrict certain processing.
• Opt out of certain marketing communications.
• Withdraw consent where processing is based on consent.
• Appeal certain privacy decisions where required by law.

To make a privacy request, contact privacy@marketmavericks.org. We may need to verify your identity before fulfilling a request.

Marketing emails

You may unsubscribe from marketing emails by using the unsubscribe link in the email or contacting us. We may still send transactional or service-related messages, such as billing notices, security alerts, and account updates.

International users

MAV is operated from the United States. If you access MAV from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

If GDPR, UK GDPR, or similar laws apply, our legal bases for processing may include performance of a contract, legitimate interests, consent, and compliance with legal obligations.

California privacy notice

If California privacy laws apply to us and to your information, California residents may have rights to know, access, correct, delete, and opt out of certain uses or disclosures of personal information.

We do not knowingly sell personal information or share individual trading journal data for cross-context behavioral advertising. If this changes, we will update this Privacy Policy and provide required notices and choices.

To submit a California privacy request, contact privacy@marketmavericks.org.

Children

MAV is not intended for children under 18. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact privacy@marketmavericks.org.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by posting the updated policy, updating the effective date, emailing you, or using another reasonable method.

Contact

Questions or requests about this Privacy Policy may be sent to:

privacy@marketmavericks.org

support@marketmavericks.org

Market Mavericks

[Company Mailing Address]